Use case
IllustrativeRider ranking review for platform work in Metro Manila
A labour desk documents how ranking models deactivate riders after weather-related late deliveries.
Manila Fair Work Desk collected illustrative tickets from riders whose scores dropped after typhoon-week delays. The ranking model treated late deliveries as a reliability failure and hid those riders from high-value orders.
The desk published a redacted pattern memo and asked platforms for a weather exception and a human reinstatement path. The case is framed as labour governance, not anti-technology: the request is for contestability, not a ban.
Related learning materials walk organisers through requesting a model explanation without collecting unnecessary personal data.
Related records
Publication
Policy brief: Contesting platform ranking modelsIllustrative recommendations for weather exceptions and human reinstatement in rider scores.
Learning resource
Toolkit: Requesting a ranking explanationLetters and checklists for organisers contesting platform scores.