Policy brief
IllustrativePolicy brief: Contesting platform ranking models
2026 · Updated 17 Mar 2026
Illustrative recommendations for weather exceptions and human reinstatement in rider scores.
Written beside the Metro Manila rider case, this brief proposes a minimum contestability package: notice of score drops, a weather exception, and a timed human review.
Read or download
Related records
Use case
Rider ranking review for platform work in Metro ManilaA labour desk documents how ranking models deactivate riders after weather-related late deliveries.